MindStream Analytics NetSuite Support
Businesses today need to get the most out of their technology investments. However, many companies don't have full-time resources with the time or expertise to enhance or adapt their solution to meet their constantly evolving needs. MindStream Analytics solves this by offering application support services through our award-winning AppCare solution. AppCare has been selected by ChannelFutures as one of its Top 501 Managed Services in the world.
AppCare for Oracle NetSuite Planning and Budgeting acts as an extension of your team.
With AppCare for NetSuite Planning and Budgeting, you can maximize the value of your IT organization by letting your staff focus on high-value activities while MindStream experts maintain your software. We'll use our experience in managing your software, supporting users, driving end-user adoption, and overseeing application extensions, to provide you with key insights and recommendations that are unique to your business's needs and goals.
Often we hear that cloud-based applications reduce the need for managed services completely. This is only partially true. While the need for technical infrastructure is reduced when using the cloud, the need for application maintenance, enhancement, and support does not go away.
Certified Services
Our AppCare services are SOC Compliant (SOC Level 1 Type II), which provides the following assurances:
- Audited and certified operations to ensure data protection
- Strict standards and controls deliver confidence and quality
- U.S. based support teams provide expert product knowledge
- Procedures in place to comply with new General Data Protection Regulations (GDPR).
With our basic service offering, AppCare for NetSuite Planning and Budgeting clients are assigned a primary and secondary US-based resource for software support, with an 8:00 a.m. – 6 p.m. support window. Our application experts are responsible for responding to and executing your requested tasks and issues, with a manager/escalation resource assigned if needed. Our specialized resource team includes a skillset of both technical and functional expertise that is comprised of planning and budgeting, consolidation, and infrastructure experts.
Diagnosing and analyzing a potential issue, information gathering from users to identify an issue, recreating or finding an issue within the environment, identifying the root cause, issue resolution, and process improvement are all documented and managed through our Jira Support Tracking System. Basic support starts at $99 per month and nightly backups included in the monthly fee are stored for a rolling 10 days in Mindstream's secure location.
Learn more about MindStream Analytics
Centering on the enterprise performance management (EPM) space, MindStream helps companies throughout their journey choose the best solution and its implementation, optimization, and deployment, all the way to managing it post-implementation. We offer customers business intelligence and analytic tool selection, predictive modeling development, real-time streaming analytics, application design, and best practices for planning, budgeting, financial close and consolidation, and reporting. MindStream works with clients to find a solution that improves value and offers better insight into their data.
Partner SpotLight
NetSuite SuiteSuccess offers a pathway for businesses to succeed by engaging with them continuously throughout their lifecycle. NetSuite delivers a unique set of processes, activities, and systems designed to deliver rapid value. Customers are equipped to make the most of their NetSuite investment quickly and are able to expand towards next-generation solutions to meet changing business needs.
Our Company
MindStream Analytics' senior staff was there at the birth of Business Intelligence. We have been part of building Business Intelligence nationally from its humble niche product status to the ubiquitous analytic tool that it is today. MindStream consultants are well versed in reporting and information management and are ready to help you leverage the power of multiple tier-1vendors. From Oracle Hyperion to IBM Cognos, we can help you select and integrate the right tools for you to better understand your information. MindStream Analytics has experience across a wide variety of industries: Business Services, Consumer Products, Energy, Financial Services, Healthcare, Manufacturing, Transportation , and Telecommunication. We have the depth and breadth of experience to help you deliver actionable information to users.
Case Studies
Accumen
Thanks to the intervention of MindStream Analytics, Accumen's Finance department can now model their business with a new, more organized structure that isn't conventionally available in NetSuite.
Acme Brick
Acme Brick turned to MindStream Analytics for help implementing OneStream to replace their outdated TM1 solution.
Alterra
Alterra sought the expertise of MindStream to address the challenges they faced in their Capital Planning process.
ATCO Group
Energy conglomerate ATCO operates worldwide in utilities, power generation, and related services.
Avalon
Working with MindStream Analytics, Avalon Healthcare Solutions adopts NetSuite Planning and Budgeting to accelerate budgeting and forecasting processes.
Bayer Health Care
Bayer Healthcare implemented Hyperion Planning and Workforce Planning in 10 weeks to dramatically streamline their Income Statement budget and Workforce Planning process..
BluEarth
MindStream Analytics' partnership with BluEarth Renewables epitomizes the power of technology and collaboration.
Celgene
An Oracle Hyperion Planning Upgrade provides multi-national organization Hyperion Application optimization and stabilization.
Cleaver Brooks
OneStream XF was chosen as the platform that would transform Cleaver-Brooks' Finance processes.
CoorsTek
The collaboration between CoorsTek and MindStream resulted in significant improvements in CoorsTek's financial consolidation and reporting processes.
Elite Body Sculpture
MindStream Analytics' collaboration with Elite Body Sculpture encapsulates the transformative potential of targeted tech solutions in streamlining administrative processes.
Enlyte
Enlyte, a merger of Mitchell, Genex, and Coventry, faced challenges with disparate financial solutions and the need for combined reporting.
Flanders
MindStream Analytics collaborated with Flanders to implement OneStream Consolidation and Reporting solution.
Foley Products
Foley Products was facing a significant challenge with its Excel-based actual management reporting system.
Harte Hanks
The collaboration between MindStream Analytics and Harte Hanks culminated in a highly customized, user-friendly NetSuite implementation.
Interface
Interface used a complex, manual, excel-based FP&A process for monthly review, and the summary data was loaded in OneStream.
Kymera International
Thanks to Mindstream Analytics' assistance, Kymera was able to load all of their data into OneStream and validate it successfully.
MacLean Fogg
MacLean-Fogg partnered with MindStream, a leading implementor specializing in modernizing and optimizing enterprise systems.
MEPPI
MindStream's expertise and experience were sought to conduct a vendor selection initiative focusing on MEPPI's F2023 planning process.
OUAI
MindStream Analytics and OUAI's collaboration showcases the transformative power of strategic technological intervention.
Plaskolite
By migrating to OneStream, Plaskolite has achieved a material reduction in consolidation time and overall Financial Close cycle, eliminated the hours spent compiling and verifying data in Excel, streamlined its Planning, Budgeting and Forecasting model and delivered flexible and timely reporting that enables more strategic analysis of their financial data.
Redwire
Understanding the nuances of Redwire's challenges, MindStream Analytics devised a holistic approach to overcome them. The implementation of NetSuite was just the beginning.
Simon
Simon's existing corporate Hyperion Financial Management (HFM) production application was consolidating at a rate of seven hours, a performance issue causing great headache to corporate Accounting.
Source Code
The successful transition to OneStream revolutionized Source Code's financial reporting.
Subway
Subway collaborated with MindStream Analytics for the NetSuite Analytics Warehouse implementation.
UPenn
MindStream Consulting and AppCare team members are proud be working side by side with UPenn university in accomplishing this implementation and along with continuing our AppCare services after go-live.
USG
USG was an Oracle Hyperion customer realizing that it needed more specialized support for its various Oracle Hyperion applications.
Vantiv
Dividing a hyperion planning application, expanding the hyperion footprint to forecast on the business? Customer categories.
Versant Health
Versant Health engaged MindStream to help resolve the challenges they were experiencing with their consolidation, close, and financial reporting processes.
Virginia Spaceport Authority
The MindStream team implemented the Standard + Workforce NetSuite Planning & Budgeting.
WeWork
MindStream Analytics determined that the best solution was to implement Oracle Essbase Cloud as part of the Oracle Analytics Cloud (OAC) platform-as-a-service
WindStream
Innovative use of essbase to streamline and connect hyperion financial management for enhanced financial analysis.
XY Planning
MindStream Analytics, well-versed in addressing such challenges, presented a comprehensive Netsuite solution for XY Planning.